Privacy Policy

Privacy Policy

1. Introduction

Big Day Productions (“we,” “our,” or “us”) is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws.

2. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, email address, postal address, and phone number.

  • Event Details: Information related to your wedding or event, such as date, location, and schedule.

  • Media Content: Photographs and videos captured during your event.

  • Payment Information: Billing details necessary to process payments for our services.

  • Website Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide photography and videography services, including capturing, editing, and delivering media content.

  • Gallery Hosting and Film Delivery: To host and deliver your photos and videos through third-party platforms such as Pic-Time, Pixieset, and Vimeo.

  • Communication: To correspond with you regarding your event, respond to enquiries, and provide customer support.

  • Billing: To process payments and manage billing-related matters.

  • Marketing: To send you promotional materials and updates, subject to your consent where required by law.

4. Sharing Your Information

We may share your personal information with the following third parties:

  • Service Providers: Third-party platforms that assist in delivering our services, such as:

    • Pic-Time: Used for hosting and delivering photo galleries and films. (Privacy Policy)

    • Pixieset: Also utilised for hosting photo galleries. (Privacy Policy)

    • Vimeo: Used for hosting and delivering films. (Privacy Policy)

  • Legal Obligations: Where required by law, regulation, or legal process.

  • Business Transfers: In connection with any merger, sale, or transfer of our business assets.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: To request a copy of the personal data we hold about you.

  • Correction: To request correction of any inaccurate or incomplete data.

  • Deletion: To request deletion of your personal data, subject to legal obligations.

  • Objection: To object to the processing of your data for certain purposes, such as direct marketing.

  • Restriction: To request the restriction of processing under certain circumstances.

  • Data Portability: To receive your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the details provided in Section 8.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, contacting you directly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By engaging our services or using our website, you acknowledge that you have read and understood this Privacy Policy.